FAQ
Tel: +86-(0)760-2813 2828
Add: One of the second foors of the office building at No. 1, Jufu Street, Weimin Village, Fusha Town, Zhongshan City
A
Please use and store this product in an environment away from water sources, heat sources, and other metal objects at 20 ℃ -30 ℃
If long-term storage is required, please discharge this power supply to 30% and then recharge it to 60% every three months. Products that have not undergone charging and discharging operations for more than six months will not be eligible for free product warranty.
For safety reasons, do not store the product in an environment above 45 ℃ or below -10 ℃ for a long time.
To extend battery life, please use this product in an environment of 20 ℃ -30 ℃
A
The charging time is displayed on the LCD screen of the product and can be used to estimate the charging time of most stable electrical appliances.
A
When charging, the remaining charging time will be displayed on the LCD screen. At the same time, the charging indicator light icon begins to rotate, and the remaining battery percentage and input power are displayed on the right side of the circle.
A
When your portable power station is plugged into the wall, any electronic devices inserted into it are powered by the grid, not the battery. When the power grid experiences a power outage, the power station will automatically switch to battery power within 30 milliseconds.
A
Like any other gas generator, this product must be installed 15 feet away from doors and windows to prevent carbon monoxide poisoning. This intelligent generator can detect carbon monoxide. If a dangerous level of carbon monoxide is detected, the product will automatically stop running. But it cannot be used as a substitute for carbon monoxide detectors in other parts of your room.
A
Use other mobile phone hotspots as routers. If you can connect your device to a hotspot network, which means your router's wifi is not 2.4GHz, you can adjust your router settings
A
It can be paired with a 400W solar panel or two 220W solar panels connected in series, with a maximum solar charging power of 500W.
Contact Us
Zhongshan Riwas Electrical Appliance Technology Co., Ltd
Add: One of the second foors of the office building at No. 1, Jufu Street, Weimin Village, Fusha Town, Zhongshan City
Feedback
Note: Please be sure to fill in the information accurately and keep communication open, we will get in touch with you as soon as possible